Policies

Last updated: June 2026

Privacy Policy

Preferred Operations Solutions AI ("we," "us," "our") respects your privacy. This policy explains what we collect and how we use it.

Information we collect

How we use it

To respond to your inquiry, provide our services, communicate with you about your project, and improve our site. We do not sell your information.

Third-party tools

We use trusted services to run our business, such as our website host and forms, scheduling, payment processing, and document tools. These providers process data under their own privacy policies.

Cookies

Our site may use basic cookies and analytics to function and to understand usage. You can control cookies through your browser settings.

Your choices

You may request access to, correction of, or deletion of your information at any time by emailing us at kwalker.posai@gmail.com. We keep your information only as long as needed to provide our services or as required by law.

Terms & Conditions

By using our website or engaging our services, you agree to these terms.

Our services

We provide business operations services, including knowledge extraction, done-for-you operating systems, automations, AI assistant setup, and ongoing knowledge preservation.

Payment

One-time packages are paid in full before work begins. The monthly program is billed monthly until you cancel. Prices may change for new clients.

What we need from you

To deliver your project, you agree to provide timely access, information, and the time needed (such as interviews and reviews).

Deliverables and ownership

Once your payment is complete, the materials we create specifically for you are yours to keep and use. We retain ownership of our underlying templates, methods, and tools.

Confidentiality

We keep your business information confidential and use it only to deliver your services.

AI, automations, and review

Our work may include AI-assisted materials and automations. These are tools to help, not a replacement for your judgment. You are responsible for reviewing outputs before relying on or sending them.

Not professional advice

Our services are operational in nature and are not legal, financial, medical, or HR advice. We recommend having qualified professionals review policies, handbooks, and similar materials for your specific situation.

No guaranteed results

We work hard to deliver great outcomes, but we do not guarantee specific business results.

Limitation of liability

Our services are provided "as is." To the fullest extent allowed by law, our total liability for any claim is limited to the amount you paid us for the service in question.

Ending an engagement

Either of us may end an engagement with written notice. You remain responsible for payment for work completed up to that point.

Governing law

These terms are governed by the laws of the State of Colorado, USA.

Contact

Questions? Email kwalker.posai@gmail.com.

Refund Policy

One-time packages (Knowledge Extraction Sprint, Business Operating System)

Because these are custom, done-for-you services: if you cancel before work begins, you receive a full refund. Once work has started, the fee is non-refundable, but we will work with you to make the deliverables right.

Monthly program (Knowledge Preservation Program)

You can cancel anytime. Cancelling stops future billing. The current month is not refunded, and you keep everything created for you.

How to request

Email kwalker.posai@gmail.com and we'll take care of it.

Disclaimer

The content on this site and the materials we provide are for business operations purposes only and are not legal, financial, medical, or HR advice. Always consult a qualified professional for advice specific to your situation.